Terms of Service
The terms of service are in place to offer clarity on services and in the event of an unexpected cancellation or unforeseen change. The terms below are between Artemis Healing and the client. The boundaries of the cancellation policy and general terms are upheld without exceptions.
Payment for the Session
Payment is required prior to the date of service. Payment is accepted on the date of service if discussed and confirmed with Violet prior to the session. Payments can be made directly via the booking page, by bank transfer or Careem Pay (U.A.E.). Health insurance is not accepted. Clients are responsible for sessions to be paid in full, regardless of the payer.
Cancellations and Rescheduling
Artemis Healing prepares for all bookings with ample time and energy to provide clients with the best possible care. Out of mutual respect for your healer, your time and the following client’s time, please keep and adhere to your booking schedule. The cancellation policy has been created in order to set mutual boundaries and expectations around attendance.
Please see the Cancellation/No Show Policy below:
- You have 48 hours before your appointment to cancel or reschedule your appointment.
- Last minute cancellations between 48-24 hours: 50% compensation is owed.
- Sessions canceled, rescheduled, or missed with less than 24-hour notice are considered ‘no show’ charged the full energy exchange session rate.
The cancellation policy is strictly upheld, and payment is due prior to scheduling another session. As a courtesy, and to help clients remember their scheduled appointments, Artemis Healing sends reminder emails and WhatsApp messages 24 hours in advance of the appointment time.
In the Calendar Invitation sent to your email after booking, you will find direct links to Reschedule or Cancel your session. Simply click the appropriate link to update your booking. If you encounter any issues, you can also contact us directly via WhatsApp or email for assistance.
Running Late
The appointment is considered in session during the agreed upon time. Clients running late will not receive additional time. Clients who are running late are asked to send a WhatsApp to +971-522685340 regarding their delay, if possible. If running later than 15-minutes without notice, the appointment will be considered canceled without notice and no refunds will be given.
Refunds
Services are considered non-refundable and non-transferable.
If a client is not satisfied with the service received, they may discuss their concerns with the practitioner directly, and an appropriate solution will be determined on a case-by-case basis.
Disclaimer
As an alternative and holistic wellness practitioner, Artemis Healing (services provided by Violet) provides energy healing, Reiki, Talk Therapy and coaching services to clients. While taking great care in providing these services, Artemis Healing cannot guarantee any specific results or outcomes.
Artemis Healing is not a medical practice or psychotherapist. By undergoing treatment, you acknowledge that in no event will Artemis Healing be liable directly or indirectly from damages resulting from information, data or sessions provided or for the loss of profits through the use or misuse of said information and data, either via its use, negligence or other actions. These modalities are to be used to complement and not as a replacement to your current health care regimen.
Liability
The Client acknowledges and agrees that they participate in treatments at their own risk.
The Practitioner is not liable for any claims which may result directly or indirectly from participation, or in connection with, a treatment or coaching session. This includes, but is not limited to, any personal injury, property loss or damage, accidents or health related problems.
The Client takes full responsibility for communicating any levels of discomfort during a session, and indemnifies the Practitioner against all adverse reactions sustained as a result of the session.
Artemis Healing (Violet) does not accept any liability for any decisions you make based on any information given or messages received during, or responses to any session.
General Terms
Under unforeseen circumstances, and in the unlikely event that an individual session or event needs to be canceled by the host, any fee or deposit that has been paid will be fully refunded.
Feel free to contact Artemis Healing with any questions at: info@artemis-healing.com